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What is CalSavers?

CalSavers is a state-run retirement plan for your employee!

Employers who meet California's requirements must register directly with CalSavers by the applicable deadline.
 
With Poppins, you can enter the percentage elected by your employee, and the CalSavers contributions will be reflected on your employee’s paystubs. To enter the employee's chosen percentage, please follow these steps: 
  1. Click on Employees.
  2. Click on View Details.
  3. Click Edit next to Payment Settings.
  4. Scroll to the bottom of the pop-up box and click on the + sign next to Add CalSavers contribution percentage. 
  5. You can then enter the percentage, which will automatically be withheld from every paystub moving forward. 
  6. There is some information that you will need to read and agree to and then you can click on Save Changes.
During registration for CalSavers, use the same bank account for your CalSavers account that you have on file with Poppins. In addition, please ensure the contribution percentage entered in the CalSavers portal and Poppins match. If you update your bank account or contribution percentage in Poppins at a later date, you must also update these fields in CalSavers to avoid contribution issues -- Poppins will not handle these updates on your behalf.

Once your account is connected, Poppins will report payroll contribution information to CalSavers after each payroll is processed.

CalSavers will withdraw contribution payments directly from the bank account on your CalSavers account which you should also ensure is the same bank account on your Poppins account.

Note: If there is an issue with a contribution or withdrawal, CalSavers will contact you directly by email. CalSavers will not notify Poppins of these errors so please forward any notices to info@poppinspayroll.com so our team can help resolve the issue.

If a payroll correction is needed, contact info@poppinspayroll.com. Corrections may take several weeks to process through CalSavers.
 
If you have any additional questions, you can reach out to CalSavers directly. The employer assistance number is (855) 650 - 6916 and the employee assistance number is (855) 650 - 6918. You can also send them an email at clientservices@calsavers.com.